I must give my compliments to the wonderful salesman who assisted me, Jeremy Gauntt. Like most consumers, we know when we get to a car lot that we're going to experience some challenging moments. Jeremy made this process a surprising delight and very comfortable. He is both professional and personable. A few days after my purchase, Jeremy also very kindly assisted me with a few questions, as well. He is well-worth such note.
Your customer, Dorienne Elston
9/3/2011 Thank you for a great experience with Sales at West
Covina Toyota, Matt. Robert,Jose and Scott truly went out of their way
to meet my needs and their efforts far exceeded my expectations. You
have a terrific Team and should be proud of them. I can refer our
friends to West Covina Toyota having confidence they will not be
disappointed.
Rest assured, Matt, if I receive a survey from
Toyota you will get "excellent" across the board! I love my Venza and I
couldn't give higher marks to the West Covina Toyota Sales Team. Regards,